Returns & Exchanges

Due to the perishable nature of our artisanal muffins, we cannot accept physical returns; however, if your order arrives damaged or incorrect, we are committed to making it right with a replacement or refund.

Return Process

• 1.
  Document the Issue

  Take clear photos of the packaging and the muffins immediately upon delivery to help us understand what went wrong.

• 2.
  Contact Support

  Email our freshness team at [email protected] within 24 hours of receipt with your order number and photos.

• 3.
  Quality Review

  Our bakery team will review your claim within one business day to verify the quality concern or shipping error.

• 4.
  Resolution Delivery

  Once approved, we will immediately process a full refund to your original payment method or ship out a fresh batch of muffins at no cost.